How is the monthly price calculated?
Your first 100 accounts are a flat monthly price. Above that, each additional account costs a little less than the one before, in steps of 100. Accounts include students, staff and parents. We count them on the last day of each month, and that count sets the next month's price, so you only ever pay for the size you are.
Does every school get its own database?
Yes. Each school runs on a database dedicated to it alone. Nothing is shared with another school, and nothing about your students sits alongside anyone else's data.
Do parents download a separate app for every school?
No. Your school gets its own branded app with your name, icon and colours, built on the same platform as everyone else's.
What happens to our data if something goes wrong?
One-click backup and restore covers your whole database and files, and we keep documented recovery steps so a bad afternoon never means lost records.
Can we bring in our existing student and staff records?
Yes. Bulk import is part of onboarding, so your team isn't retyping rosters by hand.
Do we need our own IT team to run this?
No. The platform is fully managed. Your admins change settings in the dashboard, not in code, and we handle the rest.
